Help and Training
- Quick Links
- Joining /Leaving
- Opening Hours
- Enquiries
- Library 360 Tour
- Book a group study room
- Renew Books
- Document Delivery
- Finding Articles
- Subject Research Guides
- Succeed via Portal
- Succeed direct
- Printing / photocopying
- Connect Your PC to our Network
- Off campus access
- Student Email
- Staff Email
- Email Help
- Accounts
- Discover new IT account
- Change password
- VHD - IS staff area
This section of the site provides information on how to get help from Information Services across our campuses. There are links to our main enquiry points plus online help and documentation.
- Enquiry points
Where to get help on our campuses. - Guides
IS leaflet series, Library How to Guides, Surviving your essay tutorial. - Succeed/eLearning help
Information about Succeed and other eLearning resources and a link to the site containing user support documentation. - Online training materials
Office self paced learning and online training materials - Face to face IT training
Information Services does not routinely provide face to face IT training. However, there are two half credit units covering Information Technology skills, PDM9L6 and PDM9L7, organised by the Department of Computer Science & Mathematics.
- Induction and Information Literacy
Information Services offers a short and concise induction to all new staff and students as and when they arrive. Subject specific information literacy training is then offered to appropriate groups preferably as part of the teaching timetable. These sessions can include identifying and using appropriate information resources for a specific information need, including full text and bibliographic databases; academic misconduct, plagiarism and the importance of referencing. Contact your appropriate subject specialists